NEWHow leading retailers recover 34% more from returns — Read the case study

Be part of circularity.

Turn returns into revenue. Close the loop.

BePoc manages your entire reverse flow — returns, trade-ins and overstock — and turns it into measurable value. AI-assisted grading, multi-channel resell, and full transparency. Purpose-built for the consumer electronics sector.

Schedule a Demo See How It Works

Partner Dashboard — Real-time overview

Recovery rate

94.3%

Value recovered (MTD)

€247K

Units processed

12,847

CO₂ saved

4.7t

Retailers

Recover margin on every returned or unsold unit.

Online Merchants

Turn your return volume into a structured revenue stream.

Consumer Electronics Brands

Protect your brand while maximising product lifecycle value.

Marketplaces

Scale trade-in and recommerce without operational overhead.

Trusted by retailers, brands and operators across the EU

The problem

Returns are a black box. They don't have to be.

Returns are treated as a cost

Bulk liquidation, low recovery, no data feedback loop. Margin evaporates.

Overstock destroys margin

Excess inventory discounted aggressively or destroyed — eroding brand and revenue.

Trade-in lacks infrastructure

Grading, logistics, pricing, resale — most organisations can't handle it all.

ESG pressure keeps growing

Regulators and investors demand circular proof. Most companies lack the operational backbone.

How it works

From return to revenue in four steps

A structured process that turns your circular product flows into measurable asset recovery — fully managed by BePoc.

Intake & Triage

We receive your returns, trade-ins and overstock. Every unit is scanned, identified and linked to your product data.

AI-Assisted Grading

Our engine grades every item — cosmetic, functional, age — and recommends the optimal next step for each unit.

Value Recovery

Selective refurbishment, premium B2C channels and controlled B2B resell — protecting your brand and maximising value.

Insights & Settlement

Your dashboard shows recovery rates, sell-through, CO₂ savings and financial settlement — transparent and auditable.

Proven results

Real outcomes. Measurable impact.

of returned products carry recoverable asset value — most of it currently untapped.

+0%

average recovery uplift BePoc delivers vs. traditional bulk liquidation.

< 0 days

average time from return intake to resell — keeping value from decaying.

ROI Calculator

What would 34% more recovery look like for you?

Enter your monthly return volume and average unit value. We'll estimate how much additional value BePoc could recover for your operation over a year.

Estimate your recovery uplift

Adjust to match your operation. We'll estimate your annual value recovery and CO₂ impact.

Monthly return volume5,000 units

500 units50,000 units

Average retail value per unit€150

€25€1,500

Monthly retail value of returns€750K

Estimated annual uplift

€2.25M

additional value recovered vs. bulk liquidation

Current: bulk liquidation (~10%)€75K/mo

With BePoc (~35%)€263K/mo

CO₂ saved annually

vs. manufacturing new replacements

4.2kt

Get a detailed ROI proposal →

Illustrative estimate based on BePoc partner averages. Actual uplift varies by category and volume.

Services

Everything you need. Transparent pricing.

Reverse Logistics

Full end-to-end return processing, multi-country capable across the EU with SLA-backed throughput.

B2B Trade-in Programs

We design, operate and scale trade-in programs — from customer-facing intake to back-end recovery.

Overstock Management

Controlled liquidation and resell strategies that protect your pricing architecture and brand.

Multi-channel Resell

AI-optimised channel routing — B2C premium, B2B batch, certified refurb — maximising per-unit value.

Damage Root-cause Analysis

Defect pattern detection fed back to your engineering and supply chain teams for continuous improvement.

Flexible Commercial Models

Revenue share, fee-for-service, or hybrid — commercial models aligned to your goals and risk appetite.

Comparison

Why BePoc vs. the alternatives

Returns are not a one-size problem. Here's how BePoc compares to the most common approaches — so you can evaluate what fits your operation.

Comparison

In-house

Bulk liquidator

Traditional refurb

BePoc

Recovery rate (% of retail)

~15%

~10%

~25%

~35%

Time to resell

2–4 weeks

Instant

4–8 weeks

< 5 days

Real-time partner dashboard

AI-assisted grading & routing

Brand-protected channel control

ESG & CO₂ reporting

Capital investment required

High

None

Medium

None

Setup time

6–12 months

Days

2–4 months

4–6 weeks

Industries

Different businesses. Different opportunities.

BePoc adapts its model to what your organisation needs — from full operational outsourcing to data-driven recovery uplift.

For Retailers

Returns are inevitable. Margin loss is not.

Most retailers optimise refund speed and warehouse throughput. Almost none optimise residual value recovery and margin per returned unit. BePoc adds the economic layer your returns operation is missing.

+34%avg. recovery uplift vs. bulk liquidation

Status quo

↓Binary logic: sellable → restock / not sellable → liquidate

↓Bulk liquidation at 10% of retail value

↓No channel routing discipline

↓Store-level write-offs absorbed silently

With BePoc

✓Margin recovery on every returned unit

✓AI-graded routing to highest-value channel

✓Branded trade-in programs for loyalty uplift

✓ESG reporting for investor and regulatory needs

Platform

AI-powered recovery. Full transparency.

Our decision engine learns from every unit processed — improving accuracy and recovery predictions. Your dashboard gives you real-time visibility into every metric that matters.

Monthly throughput

units processed across all partners

Easy to integrate

Connects with your existing systems. Set up in days, not months. Handles any volume.

Discuss integration →

Works with your stack

SAPERP

Oracle NetSuiteERP

Microsoft DynamicsERP

Manhattan WMSWMS

Blue YonderWMS

Shopify PlusCommerce

REST APICustom

SFTP / Flat fileCustom

Implementation

From kickoff to first value in 6 weeks

Our pilot-first approach lets you validate the business case before any large commitment. Here's how it unfolds.

Week 1–2

Discovery & scoping

We audit your current return flow, data systems and recovery channels. Joint workshop to align on goals and scope.

Operational audit

Pilot scope document

Success metrics agreed

Week 3–4

Pilot setup

Integration with your ERP/WMS, intake procedures defined, grading rules calibrated to your product mix and brand standards.

System integration

Intake logistics

Grading ruleset

Week 5–6

Pilot launch

First units flow through BePoc. Real-time dashboard goes live. Weekly reviews with your team to tune AI thresholds and routing.

First units processed

Live dashboard

Weekly tuning

Week 7+

Scale & optimise

Volume ramps to full production. Expanded channels activated. Quarterly business reviews on recovery performance and ESG impact.

Full volume live

Multi-channel resell

Quarterly reviews

Pilots start with a defined volume (typically 500–2,000 units/month) and a clear success metric. No long-term commitment is required until pilot outcomes validate the business case.

ESG & Compliance

ESG reporting included, at no extra cost.

Every unit processed generates auditable ESG data — CO₂ impact, waste diversion, circular economy metrics — all included in your partner dashboard.

Meet compliance requirements without additional spend. We handle the measurement so you can focus on reporting to regulators and investors.

CO₂ impact per unit

vs. new production

~70kg saved

Waste diversion rate

of units recovered or recycled

94%

Audit trail

every unit tracked end-to-end

Full

Export formats

for regulatory and investor reporting

CSV, PDF, API

Security & compliance

Enterprise-grade. By design.

Your inventory, customer data and brand reputation are protected by the same standards trusted by Europe's largest retailers and regulated enterprises.

GDPR Compliant

EU data protection

ISO 27001

Information security

NIST 800-88

Certified data wiping

WEEE Registered

EU e-waste compliance

Fully Insured

Inventory in transit & storage

CSRD-Ready

Sustainability reporting

What partners say

Trusted by partners. Proven in practice.

“Before BePoc, our returns were a black box — we liquidated everything at 10% of retail. Within three months of the pilot, our recovery rate jumped to over 40% and we finally have visibility into what happens after a product is returned.”
MV
Mark Verhoeven
Head of Operations, Consumer Electronics Retailer

Case study

How a leading retailer recovers 34% more from returned electronics

A European consumer electronics retailer processing 12,000+ returned units per month partnered with BePoc to replace bulk liquidation with AI-graded, multi-channel recovery.

+34%

recovery uplift

< 5 days

time-to-resell

94%

waste diversion

Request the full case study →

Questions

Questions retailers ask us

Straight answers on implementation, pricing, security and control — the things your procurement, IT and legal teams will want to know.

Most retailers go from first meeting to live pilot in 4–6 weeks. Discovery takes 2 weeks, integration 2 weeks, then pilot goes live with a defined volume. No long-term commitment is required until pilot outcomes are validated.

We operate from single-partner pilots of 500 units/month through to large-scale operations exceeding 100,000 units/month. Our infrastructure scales with you — capacity is never the bottleneck.

Three commercial models: revenue share (we take a percentage of recovered value), fee-for-service (per-unit fee), or hybrid. We recommend revenue share for most partners because it aligns incentives — we only earn when you recover more. Pricing is agreed up-front with no hidden fees.

You retain full ownership throughout the entire process. BePoc operates as your agent — we process, grade and route your inventory according to agreed rules. You maintain legal title until final sale or disposition. All units are fully insured while in our facilities.

Yes. We integrate with major ERP and warehouse management systems — SAP, Oracle, Microsoft Dynamics, NetSuite and others. We also support API integration and flat-file exchange for bespoke systems. Integration work is included in the pilot setup phase.

Our AI handles ~80% of grading decisions; human experts review all borderline and high-value cases. We track grading accuracy as a core KPI and publish it in your dashboard. If a mis-grade affects you commercially, we correct it and adjust our models — grading quality is fully auditable and guaranteed by SLA.

Channel control is central to our model. We operate a tiered distribution strategy: certified refurb in your own channels, selected premium marketplaces for B2C, and controlled B2B batches with geographic and pricing constraints. You approve channel rules up-front and can exclude any channel at any time.

Yes. BePoc is GDPR-compliant and certified to NIST 800-88 data-wiping standards. All returned devices undergo certified data wiping before resell. We hold ISO 27001 for information security and maintain a full audit trail for every unit. Data protection is built into our operational DNA, not bolted on.

Our core operations are based in the Netherlands with EU-wide reverse logistics coverage. We collect, process and resell across all EU27 markets plus the UK, Switzerland and Norway. For retailers outside the EU, we partner with regional operators and coordinate centrally.

The pilot is designed as a controlled test: a defined volume, a clear baseline (your current liquidation rate), and a clear success metric (recovery uplift in €). Our real-time dashboard produces the exact financial reporting your CFO needs — revenue, margin, cost, net uplift. Most pilots reach ROI clarity within 60 days.

The smarter way to handle returns.

Join leading retailers and brands who are turning their returns into a source of recovered value — not a cost center.

Schedule a Demo Contact Us

Get in touch

Schedule a Demo

Exploring a pilot or ready to scale — we'd love to understand your return flows and show you what's possible.

Emailcontact@bepoc.eu

LocationNetherlands (EU)

KvK / BTWNL8613.61.659.B.01